Returns:
1. To initiate a return, please email us at support@ekori.in within 48 hours of receiving the product, providing your order ID and necessary details.
2. All returned products must be unused and in their original, undamaged condition.
3. The original packaging of the product must be intact without any harm to either the product or its packaging.
4. Ekori reserves the right to conduct a thorough quality assessment of the product before issuing a credit, processing refunds, or approving an exchange.
Non-Returnable Scenarios:
- Exchange requests made after the specified 48-hour timeframe.
2. Products damaged due to use or not returned in their original state.
3. Damage resulting from failure to follow the wash and care instructions.
4. Customized or tailor-made products (e.g., those with Fall and picot addition) that have been made to order as per your specifications.
5. Products with tampered or missing price tags, or where the blouse fabric has been removed from the saree.
6. Items returned without the original packaging and original bills.
